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ELP Terms & Conditions

This page was last updated on 27th March 2020

IMPORTANT – PLEASE READ CAREFULLY:

This HashMove Software License Agreement (“Agreement”) is a legal agreement between you(either an individual or a single legal entity) (“Customer/you”) and HashMove Inc., or its subsidiaries, or its licensee or where appropriate its authorizedre sellers (“HashMove”) for the Software and Related Materials with which this Agreement is delivered. By signing up, creating an account, accessing, installing, downloading, copying, or otherwise using the Software and Related Materials, the Customer agrees to be bound by the terms and conditions of this Agreement. If the Customer purports to act on behalf of a body corporate when accessing or using the HashMove Software and its functionalities i.e. the Services(as defined in each Order Form), the Customer represents and warrants that the Customer has the authority to bind such body corporate.

This Agreement is a license from HashMove for the use of the Software and acquisition of the Services so provided by it and not a sale of goods. This Agreement gives the Customer certain limited rights to use HashMove’s proprietary Software and Related Materials and Services. All rights not specifically granted in this Agreement are reserved to HashMove.

This Agreement in corporates by reference herein to HashMove’s standard “Privacy Policy” found at https://www.hashmove.com/legal/privacy-policy as amended from time to time and your assent to this Agreement and you continued use of the Software, Related Materials and Services is your active consent to the said Privacy Policy.

The Customer acknowledges that HashMove provides the Software to the Customer as a cloud-based solution hosted on Microsoft Azure and is bound by the Service Level Agreement (SLA) which can be found at https://azure.microsoft.com/en-us/support/legal/sla/virtual-machines/v1_9/ as amended from time to time and your assent to this Agreement and you continued use of the Software, Related Materials and Services is your active consent to the said Service Level Agreement, which shall govern the use of the Software and the provision of Services and Related Materials to you.[SRZ1] 

HashMove may amend or update all or part of this Agreement. Any amendments or updates to this Agreement will be binding upon the Customer, at the time of publication on HashMove and the Customer’s continued use of the Software and Related Materials shall be deemed to be your positive assent to the amendments or updates to this Agreement as so made by HashMove. We therefore ask that the Customer regularly accesses this section to check for the most recent and up-to-date Agreement.

IF THE CUSTOMERDOES NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, THEN THE CUSTOMER SHOULDNOT SIGN UP, CREATE AN ACCOUNT, DOWNLOAD, INSTALL, OR USE THE SOFTWARE,SERVICES AND RELATED MATERIALS.

This caters to HashMove Inc. being the primary entity and operating through its licensees

1. Definitions

As used in this Agreement, the following words, phrases, or terms shall have the following meanings:

  1. “Confidential Information” has the definition set forth in Section 8.
  2. “Customer Data” means any data, information or material processed or stored by the Customer in the Software by whatever name called.
  3. “Feedback” means suggestions, enhancements, feature requests or other feedback provided by the Customer or the Customer’s users to HashMove with respect to the Software.
  4. ”Related Materials” means all of the user, reference, operating, training, or related information including website content supplied by HashMove in printed or electronic form including new, revised, and corrected documents.
  5. ”Software” means the actual copy of all or any portion of HashMove’s proprietary software technology or service, whether Cloud-Based or On-Premise, including all editions of HashMove’s Enterprise Digital Logistics Platform, HashMove’s Website Tools (such as Vessel Schedules, Tracking, etc.) whichever so applicable based on the Order Form, and Application Programming Interfaces(“API”) on any media and in any format and includes backups, patches, service packs, updates, extensions, or permitted merged copies.
  6. “Update” means a release or version of Software containing functional enhancements, extensions, error corrections or fixes that is generally made available free of charge to HashMove’s customers.
  7. “Usage Data” means diagnostic and usage related content from the operation of the Software and may include, but is not limited to, type of browser and systems that are used and/or accessed, licensing, system and service performance data. Usage Data does not, however, include Customer Data, except in aggregated and de-identified form.
  8. “Users ”means all end users of the Software licensed or made available to the Customer under this Agreement including the Customer’s freight forwarders, all of whom shall be obligated to enter into a separate Terms of Use for their access to and use of the Software or the functionalities made available to them.
1 A. Scope of the Agreement
  • By assenting to this Agreement, the Customer has agreed to make use of the Software, Related Materials and where need be the Services, in respect of logistic and freight solution.
  • The Customer shall make use of the Software to optimize its logistic and freight solutions and to have a better visibility of its operations.
  • Details in respect of the functionalities of the Software, Related Materials and Services, shall be detailed in each Order Form and such shall thereafter be read and be construed as an integral part of this Agreement.
  • As part of their use of the Software, Related Materials and Services, the Customer may either make use of the logistic, freight or related service providers already available and on-boarded to be part of the Software or to proceed to have such logistic, freight or related service providers on boarded as the Customer deems fit, provided that each such service provider so on-boarded to cater to the Customer’s needs, shall be obligated to abide by the DLSP Terms and Conditions so promulgated and made available by HashMove from time to time, which assent shall be condition precedent to such onboarding of the service providers. Provided further that each Customer shall be obligated to and ensure that their service providers abide by the DLSP Terms and Conditions and that the Customer shall indemnify HashMove against any and all claims, damages, losses or any adverse consequence by whatever name called which results directly or indirectly to HashMove as a result of the failure of the Customer’s service provided to abide by the DLSP Terms and Conditions.
1 B. System Requirement

Use of the Software requires one or more compatible devices, internet access, and may require obtaining updates or upgrades from time to time. Because use of the Software and access to the Services involves hardware, software, and internet access, the Customer and its Users’ ability to access and use the Software and Services may be affected by the performance of these factors. High speed Internet access is recommended. Customer acknowledges and agrees that such system requirements, which may be changed from time to time, are the Customer and where applicable the User’s responsibility and are to be procured at their own cost.

2. License and Use of Software
  • License Fees. The Customer shall pay all fees as specified in the Order Form (“Service Fees”). Except as otherwise specified herein, (i) Service Fees are quoted and payable in Pakistan Rupees (ii) Services Fees are based on subscription fees, additional features or any additional fees as indicated (iii) payment obligations are non-cancellable, and Services Fees paid are non-refundable. Service Fees are based on monthly periods that begin on the Effective Date; Service Fees are the monthly fees calculated based on the number of transactions performed by the Customer and the number of billable services consumed by the Customer.
  • Collection. Where HashMove is required to collect payment from the Customer on behalf of a service provider. Such payment shall strictly be collected by HashMove in its capacity as a collecting agent and such monies so collected shall be passed on to the service provider by HashMove at such intervals as HashMove deems it. It is clarified that HashMove is neither responsible for nor obligated to make payment to the service provider and any monies so handed over to the service provider by HashMove shall strictly be on behalf of and subject to collection from the Customer. It is also agreed that any and all tax incidence in respect of such collection which HashMove is subject to or obligated to undertake shall be charged by HashMove from the Customer and shall be reimbursed to HashMove by the Customer. Such reimbursement of taxes shall be deemed to form part of the License Fee and the mechanism for payment of the License Fee and the consequences of non-payment of the License Fee shall also be applicable to such reimbursements.
  • Use of Software. HashMove will provide access to the Software to the Customer and the Customer’s authorized Users. The Customer and its Users shall use the Software only in accordance with the Related Materials and any authorized user policies promulgated by HashMove from time to time.
  • International Use. HashMove operates the Software and offers the Services in various jurisdictions. If the Customer chooses to access our Services from locations outside those jurisdictions, the Customer consents to the collection, transmission, use, storage and processing of content and data (including their personal information) in such jurisdictions. The Customer also agrees to comply with and shall be solely responsible for ensuring compliance with all local laws, regulations, and rules in the jurisdiction in which it resides or access the Software or Services from, if and to the extent local laws are applicable to use of the Software and Services. If the User of the Software is under the age of 13, the Customer confirms that such User has received parental consent, if required in the jurisdiction, to open an account for Software and Service and enter into and abide by this Agreement. Unless HashMove has entered into a separate, mutually executed written agreement with the Customer that says otherwise, HashMove does not represent that its Services are appropriate or available for use in jurisdictions outside the jurisdictions of HashMove’s operation for which the Order Form was executed. The right to access and use the Software and Services is not granted in jurisdictions, if any, where it may be prohibited, or where it use would render HashMove in violation of any applicable laws or regulations, including without limitation, applicable privacy laws.
  • Use Restrictions. In addition to all other terms and conditions of this Agreement, the Customer shall not:

    a. use the Software in any manner other than in conjunction with the agreed upon services and
    hosting framework;
    b. remove any copyright, trademark or other proprietary notices from the Software;
    c. make any copies of the Software;
    d. rent, lease, license, sublicense or distribute the Software or any portions of it on a standalone basis or as part of the Customer’s application;
    e. modify or enhance the Software;
    f. reverse engineer, decompile or disassemble the Software;
    g. use the Software to post, publish or transmit any text, graphics, or material that invades another’s privacy or is false or misleading or is likely to infringe the copyright of others or promote bigotry, racism, hatred or harm against any individual or group;
    h. attempt to probe, scan, or test the vulnerability of any system or network;
    i. use the Software for transmitting viruses, worms, or malicious content; and
    j. create a load on HashMove’s servers and other resources by using the Software for the purpose of transmitting files between computers.

    WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED AND HASHMOVE RESERVES THE RIGHT TO TAKE RELEVANT ACTION WHICH MAY INCLUDE BUT SHALL NOT BE LIMITED TO SEEKING PERMANENT INJUNCTIONS AGAINST YOU TO PROTECT ITS RIGHTS AND INTERESTS.
  • Data. Customer is solely responsible for entering its Customer Data (including personally identifiable information) into the Software. HashMove will have the right to use the Customer Data for the sole purpose of providing the Software to Customer and to perform its obligations under this Agreement, including to prevent or address support, service or technical problems. Customer shall not upload any Customer Data into the Software without sufficient rights to do so. Without limiting the foregoing, Customer, and not HashMove will be responsible for entering into any licenses from third parties who may have intellectual property rights in the Customer Data that may be necessary to use the Customer Data in connection with the Software, and Customer shall ensure that its use of the Customer Data complies with any non-disclosure obligations of Customer, and any applicable privacy policies or laws. In the course of providing Customer with access to the Software, HashMove may also collect, use, process and store Usage Data in order to create and compile anonymized and aggregated statistics about the Software. Customer is solely responsible for (a) the accuracy, integrity, and legality of Customer Data and the means by which it acquires and uses such Customer Data, (b) determining the suitability of the Software for Customer’s business, and (c) complying with any regulations and laws, (including, without limitation, import, export, data protection and privacy laws) applicable to Customer Data and Customer’s use of the Software. HashMove will have the right to use such data in any manner, subject only to the confidentiality obligations of Section 8.
  • Proprietary Rights. Except for the rights expressly granted in this Agreement, HashMove reserves all right, title and interest in and to the Software and Related Materials, including all intellectual property rights therein.
3. Third Party Components

The Software may include third party software components (“3rd Party Components”). Copyright notices and/or licenses for 3rd Party Components may be requested by contacting legal@hashmove.com. All 3rd Party Components’ license terms work in conjunction with this Agreement and together are complete statements of your rights and restrictions with respect to the Software.

4. Support and Maintenance
  • Support. In exchange for the payment of the Service Fees as so set forth in the Order Form (effective after the expiration of the warranty period in section 5), HashMove shall make available to the Customer all Software Updates and Related Materials commercially released during the Support year. HashMove reserves the right to charge a fee for certain functional enhancements included in the Updates.
  • Eligibility of Software. Support and maintenance to the Customer will not include services requested as a result of, or with respect to, the following:

    a. improper installation by Customer or use of the Software that deviates from any operating procedures established by HashMove in the applicable Related Materials;
    b. modification, alteration or addition or attempted modification, alteration or addition of the Software undertaken by persons other than HashMove or HashMove’s authorized representatives; or
    c. Customer’s use of software or technology of any party other than HashMove that is not approved by HashMove in connection with the Software.

    Customer’s Obligations
  • Customer shall provide HashMove with access to Customer’s personnel during normal business hours to assist with Support and Maintenance.
  • Customer shall use reasonable efforts to provide supervision, control and management of the use of the Software.
  • Customer shall document and promptly report all errors or malfunctions of the Software to HashMove. Customer shall take all steps necessary to carry out procedures for the rectification of errors or malfunctions within a reasonable time after such procedures have been received from HashMove.
  • Customer shall properly train its personnel in the use and application of the Software.
  • Customer shall use reasonable efforts to implement procedures for the protection of information.
  • Customer shall be responsible for compliance by the Users of the Software and by the persons claiming, or making use of the information and services flowing from such Software, Related Materials and Services of the terms of this Agreement with respect to their use of the Software and the Related Materials. Any failure by the said Users to strictly abide by the terms of the Agreement shall be deemed to be a breach by the Customer of their obligations under this Agreement and shall be actionable by HashMove as such.
5. Limited Warranty and Scope

THE SOFTWARE AND THE RELATED MATERIALS ARE PROVIDED BY HASHMOVE "AS IS" AND "AS AVAILABLE". HASHMOVE EXPRESSLY DISCLAIMS ANY WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. HASHMOVE MAKES NO WARRANTY THAT THE SOFTWARE  AND THE RELATED SERVICES: (A) WILL MEET CUSTOMER’S REQUIREMENTS OR EXPECTATIONS; (B) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE; OR (D) RESULT IN ANY REVENUE, PROFITS, OR COST REDUCTION. THE SOFTWARE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. LOADE IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS.

CUSTOMER AGREES THAT THE ENTIRE RISK ARISING OUT OF THEIR OR THEIR USERS USE OF THE SOFTWARE, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH THE CUSTOMER, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

SOFTWARE MAY BE USED BY THE CUSTOMER TO REQUEST AND SCHEDULE FREIGHT SOLUTIONS THROUGH AND WITH OTHER USERS I.E. VENDORS, BUT CUSTOMER AGREES THAT HASHMOVE HAS NO RESPONSIBILITY OR LIABILITY TO THE CUSTOMER RELATED TO THE SOFTWARE OR ANY FREIGHT SOLUTIONS COORDINATED OR OFFERED OR PURCHASED BY THE CUSTOMER THROUGH THE SOFTWARE OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT. CUSTOMER ASSUMES ALL LIABILITY AND RISK OF USING THE SOFTWARE AND COORDINATING THE SAME.

SOFTWARE MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME FOR MAINTENANCE OR OTHER REASONS. HASHMOVE ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, USER COMMUNICATIONS. LOADE IS NOT RESPONSIBLE FOR ANY TECHNICAL MALFUNCTION OR OTHER PROBLEMS OF ANY TELEPHONE NETWORK OR SERVICE, COMPUTER SYSTEMS, SERVERS OR PROVIDERS, COMPUTER OR MOBILE PHONE EQUIPMENT, SOFTWARE, FAILURE OF EMAIL OR PLAYERS ON ACCOUNT OF TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET OR AT ANY SITE OR COMBINATION THEREOF, INCLUDING INJURY OR DAMAGE TO A USER'S OR TO ANY OTHER PERSON'S COMPUTER, MOBILE PHONE, OR OTHER HARDWARE OR SOFTWARE, RELATED TO OR RESULTING FROM USING OR DOWNLOADING MATERIALS IN CONNECTION WITH THE WEB AND/OR IN CONNECTION WITH THE SOFTWARE.

6. Indemnification
  • Indemnification by HashMove. HashMove shall, at its expense, defend, indemnify and hold harmless Customer and its affiliates, directors, agents, and users against any claim, action or allegation brought against Customer that the Software infringes any intellectual property right of any third party and shall pay any damages or judgments awarded or settlements entered into. Customer shall give prompt written notice to HashMove of any such claim, action or allegation of infringement and give HashMove the authority to proceed as contemplated herein. HashMove will have the exclusive right to defend any such claim, action or allegation and make settlements thereof at its own discretion, and Customer may not settle or compromise such claim, action or allegation, except with prior written consent of HashMove. Customer shall give such assistance and information as HashMove may reasonably require to settle or oppose such claims. Customer may participate in such defense with counsel of its own choice, at its own expense.
  • Indemnification by Customer. Subject to HashMove’s obligations under Section 6.1, Customer shall, at its expense, defend, indemnify and hold harmless HashMove and its affiliates, directors, agents, and users, against any third party claims, actions and demands brought against HashMove or HashMove’s affiliates, directors, agents, and users. Customer shall pay all damages, if any, finally awarded against HashMove indemnified parties or agreed upon in settlement by Customer (including other reasonable out-of-pocket costs incurred by HashMove, including reasonable attorneys’ fees, in connection with enforcing this Section 6.2) arising from: (i) Customer’s breach or violation of Customer’s responsibilities under Sections 2.2, or 4, (ii) claims that Customer Data or use thereof in the Software infringes or violates the rights of a third party, or (iii) claims that Customer’s or its affiliates, directors, agents, and Users use of the Software or services in violation of this Agreement infringes or violates the rights of such third party.
  • Options. In the event any such infringement, claim, action or allegation is brought or threatened accusing the Software, HashMove shall, at its sole option and expense:

    a. procure for Customer the right to continue use of the Software or infringing part thereof;
    b. modify or amend the Software or infringing part thereof, or replace the Software or infringing part thereof with other software having substantially the same or better capabilities, or, if neither of the foregoing is commercially practicable; or
    c. terminate this Agreement and repay to Customer the initial Software license fee, reduced on a pro-rated basis by 20% for each year since delivery, as well as a pro-rated refund of any pre-paid support fees for the then-current support term.
  • Exclusions. HashMove’s obligations under this Section 6 will not apply to the extent the infringement arises as a result of modifications to the Software made by any party other than HashMove or HashMove’s authorized representative.
  • Limitation. This Section 6 states the entire liability of HashMove with respect to infringement of any patent, copyright, trade secret or other proprietary right.
7. Limitation of Liability
  • HashMove itself does not offer any logistic services or related services and the scope of the services provided by HashMove shall be as expressly set out in the Order Form, nor does it necessarily endorse or in any manner warrant the quality or fitness for purpose of any services procured using or through HashMove. When you buy or sell logistics services through HashMove, you are contracting with the relevant Seller or Buyer, rather than with HashMove. HashMove is not a party to any such contract and in no event will HashMove be liable for any claims arising from the fulfillment of the logistics services or related services. The Buyer and Seller of logistics services on HashMove’s Software agree not to hold HashMove accountable for any direct damages or consequential damages arising from the fulfillment logistics services.

    Direct Damages
  • EXCEPT FOR HASHMOVE’S INDEMNIFICATION OBLIGATIONS AS STATED ABOVE, IN NO EVENT WILL HASHMOVE’S AGGREGATE LIABILITY, ON ALL CLAIMS OF ANY KIND, EXCEED THE AMOUNT INITIALLY PAID BY CUSTOMER FOR THE LICENSE TO USE THE SOFTWARE OR THE SERVICES FEES PAID FOR THE PRECEDING SIX MONTHS, WHICHEVER IS LOWER.

    Limitation on Consequential Damages
  • IN NO EVENT WILL HASHMOVE BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFIT, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR FOR SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR THE COST OF OBTAINING SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE AND RELATED MATERIALS, WHETHER OR NOT SUCH LOSS OR DAMAGE IS REASONABLY FORESEEABLE. IN NO EVENT WILL HASHMOVE’S AGGREGATE LIABILITY, ON ALL CLAIMS OF ANY KIND, EXCEED THE AMOUNT INITIALLY PAID BY CUSTOMER FOR THIS LICENSE.
8. Confidential Information
  • Definition. “Confidential Information” means all Software listings, Related Materials, information, data, drawings, benchmark tests, specifications, trade secrets, object code and machine-readable copies of the Software, source code relating to the Software, and any information disclosed by either party to the other party, either directly or indirectly, in writing, orally or by inspection of tangible objects that is designated as “Confidential,” “Proprietary” or some similar designation. Information communicated orally will be considered Confidential Information if such information is confirmed in writing as being Confidential Information within a reasonable time after the initial disclosure. Confidential Information may also include information disclosed to a disclosing party by third parties. Confidential Information will not, however, include any information which (a) was publicly known and made generally available in the public domain prior to the time of disclosure by the disclosing party, (b) becomes publicly known and made generally available after disclosure by the disclosing party to the receiving party through no action or inaction of the receiving party, (c) is already in the possession of the receiving party at the time of disclosure by the disclosing party as shown by the receiving party’s files and records immediately prior to the time of disclosure, (d) is obtained by the receiving party from a third party without a breach of such third party’s obligations of confidentiality, (e) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information, as shown by documents and other competent evidence in the receiving party’s possession, or (f) is required by law to be disclosed by the receiving party, provided that the receiving party gives the disclosing party prompt written notice of such requirement prior to such disclosure and assistance in obtaining an order protecting the information from public disclosure.
  • Non-Use and Non-Disclosure. Each party agrees not to use any Confidential Information of the other party for any purpose except to exercise its rights and perform its obligations under this Agreement. Each party agrees not to disclose any Confidential Information of the other party to third parties or to such party’s employees, except to those employees of the receiving party with a need to know.
  • Maintenance of Confidentiality. Each party agrees that it shall take reasonable measures to protect the secrecy of and avoid disclosure and unauthorized use of the Confidential Information of the other party. Without limiting the foregoing, each party shall take at least those measures that it takes to protect its own most highly confidential information and shall ensure that its employees who have access to Confidential Information of the other party have signed a non-use and non-disclosure agreement in content similar to the provisions hereof, prior to any disclosure of Confidential Information to such employees. Neither party shall make any copies of the Confidential Information of the other party unless the same are previously approved in writing by the other party. Each party shall reproduce the other party’s proprietary rights notices on any such approved copies, in the same manner in which such notices were set forth in or on the original.
  • Return of Materials. Upon the termination of this Agreement, each party shall deliver to the other party all of such other party’s Confidential Information that such party may have in its possession or control.
9. Ownership and Intellectual Property

All ownership, rights, title and interest in and to any and all intellectual property of the Software and all data collected or stored, except Customer Data, in connection with the same together with any derivatives of the same, whenever, wherever, or by whomever developed, created, discovered or acquired (“IP Material”) are, shall be and will remain as between the Customer and HashMove, owned solely and exclusively by HashMove. Nothing in this Agreement or any Schedule or Order Form will be deemed to assign, convey, transfer, or grant any right, title, interest, ownership, license, or claim of any kind in, to, or under any IP Material or derivations i.e. derivative work, improvement, modification, enhancement, customization, adaptation, or derivative of any kind of or to, from, or based on the original property, right, or item of any IP Material, either in whole or in part, to Customer, any User of the Customer, Customer personnel, or any third party. Any derivation of IP Material, regardless of medium, created, discovered, or developed by HashMove and/or Customer or any User of the Customer or Customer personnel, or any third party, or any other Intellectual Property i.e. all ideas, processes, methods, concepts, systems, procedures, and inventions (whether patentable or not), works, software, computer programs, source code, object code, user interfaces, user experiences, mask works, trade secrets, know-how, data, databases, and confidential, proprietary, and other information, and other forms of intellectual property using, utilizing, based on, with reference to, or in connection with any IP Material, including, without limitation, any contribution by Customer or User or Customer personnel to any derivation of any IP Material, and all Intellectual Property Rights in and to them, will not be considered “works for hire,” but rather will be deemed to be IP Material and owned solely and exclusively by HashMove. To the extent that any such derivation or other Intellectual Property including or constituting any IP Material may nonetheless be considered a work for hire for Customer, User or any Customer personnel under applicable law, or to the extent that Customer, User or any Customer personnel otherwise has or acquires any ownership, right, title, interest, license, or claim in, to, or under any IP Material under applicable law, Customer agrees that HashMove shall solely own such derivation or Intellectual Property, and Customer hereby assigns, transfers, and conveys, and shall cause all Users and Customer personnel to assign, transfer, and convey, all such ownership, rights, title, interest, license, and claim in, to, or under any IP Material to HashMove, automatically and effective immediately upon the creation, discovery, or development, without the necessity of any consideration to the Customer, User or Customer’s personnel. Except as expressly provided in this Agreement, Customer will not have any ownership in or license to any such rights. If Customer is deemed to have any ownership interest or rights in all or any part of the foregoing, then the Customer shall assign all of those interests and rights to HashMove irrevocably. HashMove may use any information, data or the Customer Data to create, develop, or modify the Software, Related Materials, Services or any other concept, brand, software code, product, or feature (“Improvements”), and HashMove will own any Improvement and any intellectual property rights in any Improvement perpetually. If Customer is deemed to have any ownership interest or rights in an Improvement, Customer shall assign all of those interests and rights to HashMove irrevocably. For the purposes of this Agreement, such Improvements shall be deemed to form an integral part of the IP Material.

10. Third Party Applications for the Software

If you use the Software in conjunction with applications developed by you or third parties, you agree that HashMove is not responsible for those applications and is not liable for any loss or damage resulting from the use of such third-party applications. You must ensure that any license terms for such third-party applications do not: (a) create, or purport to create, obligations for HashMove or its 3rd Party Component licensors with respect to the Software; (b) grant, or purport to grant, any rights to HashMove’s or its 3rd Party Component licensors’ intellectual property; or (c) grant, or purport to grant, any immunities under this Agreement.

11 A. Penalties

In the event that the Customer either on its own accord or through the User breaches any of the provisions of this Agreement, the Customer shall be liable to pay to HashMove a contractual penalty irrespective of fault, per breach, the amount of which shall be determined by HashMove according to its reasonable discretion. The Parties agree that the amount of the contractual penalty determined according to reasonable discretion may not exceed USD 5,000 per breach. Any further claims for damages shall remain unaffected by this contractual penalty. Provided further that this clause shall be exercised by HashMove without prejudice to any and all other rights and remedies provided to it under this Agreement.

11. Export Controls

The Customer acknowledges and understands that the export or re-export of certain goods or technical data from Canada, the United States, or the Customer’s applicable jurisdiction may be controlled by export control laws. The Software may be subject to such export restrictions. To the extent that it is, the Software may not be shipped, transferred, licensed, exported, or re-exported into any country or used in any manner prohibited by any applicable export laws, restrictions, or regulations. The Customer is responsible for obtaining any and all appropriate permissions prior to exporting or re-exporting products incorporating, encompassing, or relying upon the Software.

12. Term and Termination
  • Term. This Agreement will be valid for two (2) years from the Effective Date or for such other period as provided for in the Order Form and shall continue in full force and effect, unless terminated in accordance with the provisions contained in this Agreement. Thereafter, this Agreement will automatically renew on a year-to-year basis, except where the contrary has been provided for in the Order Form. Either Party may terminate this Agreement at any time after two (2) years from the Effective Date upon 90 days prior written notice.
  • Suspension Events. HashMove may, without requiring written notice to Customer, immediately suspend the access and usage of Software and Services if any of the following events (“Suspension Events”) occur:

    a. Customer fails to pay invoice amount due to HashMove within ten (10) days from when the invoice has been issued to the Customer by email or by online account update or by mail;
    b. Customer usage of the Software and Services is not in accordance with the accepted Software usage framework;
    c. Customer usage of the Software and Services is outside the allowed limits and features restricted by (a) the Software edition that the Customer has license for, or (b) the terms in the Commercial Contract, MOU or any other document which has been agreed to and signed by both parties;
    d. Customer is in material breach of any non-monetary term, condition or provision of this Agreement; or
    e. Customer dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination. The Customer hereby consents to such

    suspension and shall be estopped from impugning the same before any forum, court or authority.
  • Termination by Customer. Customer may terminate this Agreement upon the material breach of this Agreement by HashMove, provided that such breach, if capable of being resolved, is not resolved within 30 days after HashMove’s receipt of written notice of such breach.
  • Termination Events. HashMove may, by written notice to Customer, terminate this Agreement if any of the following events (“Termination Events”) occur:

    a. Customer fails to pay any invoice amount due to HashMove within 30 days after HashMove gives Customer written notice of such nonpayment;
    b. Customer is in material breach of any non-monetary term, condition or provision of this Agreement, which if capable of being resolved, is not resolved within 30 days after HashMove gives Customer written notice of such breach; or
    c. Customer (a) terminates or suspends its business, (b) becomes insolvent, admits in writing its inability to pay its debts as they mature, makes an assignment for the benefit of creditors, or (c) becomes subject to direct control of a trustee, receiver or similar authority, or (d) becomes subject to any bankruptcy or insolvency proceeding under federal or state statutes;
  • Early Termination Fee. In the event that the Customer terminates the Agreement before the end of the Term, the Customer will pay HashMove an early termination fee equivalent to the total forecasted recurring HashMove revenue, if any, for the remaining months in the term. This payment shall be made within ten (10) days of the early termination date.
  • Upon the expiration or termination of this Agreement, each Party shall, as soon as reasonably practicable return to the other any personal property or Confidential Information (defined below) of the other Party then currently in its possession and remit any outstanding Service Fees due. The Client shall immediately cease all use of the Service and promptly return or purge any and all components thereof, including returning or destroying or causing to be destroyed any and all copies of any documentation, notes and other materials comprising or regarding the Service.
  • Return of The Client’s Data. Upon written request by the Customer made within thirty (30) days after the effective date of termination or expiration of this Agreement or the license to use the Software of the Service, whichever is earlier, HashMove will make available to the Customer for download a file of the Customer’s Data in a standard format along with source and target files in their native format. After such 30-day period, HashMove shall have no obligation to maintain or provide any of the Customer’s Data and shall thereafter, unless legally prohibited, delete all of the Customer’s Data in the Service, except if a contrary intention has been provided for in the foregoing part of this Agreement, in which case HashMove shall have the right to use the Customer Data in such mode and manner as permitted in the foregoing part of this Agreement. The Customer shall have the option to pay a reasonable, mutually agreed monthly fee to use HashMove’s storage and infrastructure services to store order data after termination or expiration of this Agreement or the license to use the Software of the Service, whichever is earlier. This option shall be available to the Customer for a limited period that may not exceed three (3) years from aforesaid date. During this period the Customer shall have only read only access to the Customer Data and the Customer shall make all reasonable efforts to back up the Customer Data to an alternate location. Upon completion of the three (3) year period HashMove reserves the right to delete the Customer Data from its facilities after serving a thirty (30) day notice to the Customer.
13. Copyright

The Software and the Related Materials are controlled and operated by HashMove. All content on the Software is protected by copyrights which are owned and controlled by HashMove or by other parties that have licensed their materials to HashMove.

14. Right to Regulate

You acknowledge that HashMove has the right, but no obligation, to monitor all activity relating to the Software. HashMove may disclose any information necessary to operate the Software, to protect HashMove, third parties, HashMove’s customers, and to comply with legal obligations or governmental requests. HashMove reserves the right, in its sole and absolute discretion, to monitor and edit postings and registrations, remove them, and cause them not to be registered, posted, published, uploaded or distributed at any time and for any reason or no reason. HashMove reserves the right to change the Software at any time at its sole discretion without notice to users. HashMove may deny access to the Software to anyone at any time for any reason whatsoever.

15. Password-protected Areas

Access to the Software is password-protected, as such you agree to keep your password confidential and to send notice to HashMove immediately if your password is compromised. You acknowledge that the Internet is a network of computers worldwide, and that information is routed via third party computers to and from HashMove, and that HashMove is not responsible for lapses in online security and does not assume liability for improper use of your information by a third party.

16. Links to Other Sites

The Software may contain links to other web sites. Such linked sites are not under HashMove’s control, and HashMove is not responsible for and does not endorse the content of linked sites. You will need to use your independent judgment regarding your interaction with such linked sites.

17. No Implied Waivers

Any failure or delay by HashMove in enforcing any right or remedy under this Agreement shall not be a waiver of any term or condition of this Agreement nor any subsequent breach thereof.

18. Assignment

This Agreement, and any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre.

19. Counterparts

This Agreement may be executed in any number of counterparts, each of which shall constitute an original, and all of which, when taken together, shall constitute one instrument.

20. Governing Law

This Agreement, and any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the England and Wales.

21. Severability

The Parties recognize the uncertainty of the law with respect to certain provisions of this Agreement and expressly stipulate that this Agreement will be construed in a manner that renders its provisions valid and enforceable to the maximum extent possible under applicable law. To the extent that any provisions of this Agreement are determined by a court of competent jurisdiction to be invalid or unenforceable, such provisions will be deleted from this Agreement or modified so as to make them enforceable and the validity and enforceability of the remainder of such provisions and of this Agreement will be unaffected.

22. Notices

All notices, requests, demands and other communications under this Agreement must be in writing and will be deemed duly given, unless otherwise expressly indicated to the contrary in this Agreement: (i) when personally delivered; (ii) upon receipt of email; (iii) three (3) days after having been deposited in the mail, certified or registered, return receipt requested, postage prepaid; or (iv) one (1) business day after having been dispatched by a nationally recognized overnight courier service, addressed to a Party or their permitted assigns at the address for such Party first written above.

23. Entire Agreement

This Agreement contains the entire agreement and understanding between the Parties, relating to commercials, superseding all prior contemporaneous communications, representations, agreements, and understandings, oral or written, between the Parties with respect to the subject matter hereof.